Refund & Cancellation Policy

Donations

Donations are generally non-refundable, because funds are put to use quickly for food, education and relief.

If you donated by mistake, paid the wrong amount, or were charged twice, email info@impactweave.com within 7 days of the payment with your reference number and UPI transaction ID. After verifying the payment, we will refund the amount to the same account within 7–10 working days.

Monthly donations

Monthly donations are made by you each month; you can stop at any time. Just tell us so we stop sending reminders.

Occasion Seva

You can reschedule an Occasion Seva free of charge if you tell us at least 3 days before the seva date.

If you cancel at least 3 days before the seva date, we will refund the full amount. If you cancel less than 3 days before, food and materials may already have been bought, so we can refund only the unspent amount, or hold the seva on another date of your choice.

If we are unable to hold the seva on the agreed date or a mutually agreed new date, we will refund the full amount.

How refunds are made

Refunds are paid back to the same UPI ID or bank account the payment came from. We do not refund in cash or to a different person.

Contact

For refunds or cancellations, email info@impactweave.com with your reference number (it starts with IW).